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126The influence of culture on iTrust aspects in B2C E-business

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

This research suggests an online interpersonal trust (iTrust) to better understand the buyer cognitive and affective reactions towards online purchasing. To complete this main goal, this study provides proposition on the effect of culture (Individualistic and collectivistic) on online interpersonal trust (cognitive and affect-based trust) related to web design and buyer behavior aspects towards purchase intention in B2C ebusiness website. It is important to compare online shopping perceptions between two different groups because the Individualistic buyers' satisfaction may be completely ineffective in producing a desired response in the Collectivistic.

Original languageEnglish
Title of host publicationProceedings of the 24th International Business Information Management Association Conference - Crafting Global Competitive Economies
Subtitle of host publication2020 Vision Strategic Planning and Smart Implementation
EditorsKhalid S. Soliman
PublisherInternational Business Information Management Association, IBIMA
Pages1239-1249
Number of pages11
ISBN (Electronic)9780986041938
Publication statusPublished - 2014
Externally publishedYes
Event24th International Business Information Management Association Conference - Crafting Global Competitive Economies: 2020 Vision Strategic Planning and Smart Implementation - Milan, Italy
Duration: Nov 6 2014Nov 7 2014

Publication series

NameProceedings of the 24th International Business Information Management Association Conference - Crafting Global Competitive Economies: 2020 Vision Strategic Planning and Smart Implementation

Conference

Conference24th International Business Information Management Association Conference - Crafting Global Competitive Economies: 2020 Vision Strategic Planning and Smart Implementation
Country/TerritoryItaly
CityMilan
Period11/6/1411/7/14

Keywords

  • B2C
  • Cognitive and Affect-based trust
  • Culture
  • E-business
  • E-commerce
  • Interpersonal trust

ASJC Scopus subject areas

  • Business and International Management
  • Management of Technology and Innovation
  • Strategy and Management
  • Human-Computer Interaction
  • Computer Science Applications

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