A framework for automated SLAs management in service-oriented environments

Elarbi Badidi, Mohamed El Koutbi

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

To meet their business goals, organizations are increasingly demanding services that can meet their functional and quality-of-service (QoS) requirements. In this paper, we propose a framework for service provisioning, which relies on brokered Service Level agreements (SLAs) between service consumers and service providers. The framework aims at providing support for automated SLA negotiation and management. The Service Broker of the framework carries out SLA negotiation, on behalf of service consumers, with selected service providers in multi-rounds of negotiations until an agreement or a timeout is reached. In each round, multiple SLA parameters are negotiated and both parties try to maximize their global utility functions. SLA compliance monitoring relies on the monitoring infrastructure, which provides support for independent monitoring of services by third party measurement services.

Original languageEnglish
Title of host publicationInternational Conference on Multimedia Computing and Systems -Proceedings
PublisherIEEE Computer Society
Pages601-606
Number of pages6
ISBN (Electronic)9781479938247
DOIs
Publication statusPublished - Sept 25 2014
Event2014 International Conference on Multimedia Computing and Systems, ICMCS 2014 - Marrakech, Morocco
Duration: Apr 14 2014Apr 16 2014

Publication series

NameInternational Conference on Multimedia Computing and Systems -Proceedings

Other

Other2014 International Conference on Multimedia Computing and Systems, ICMCS 2014
Country/TerritoryMorocco
CityMarrakech
Period4/14/144/16/14

Keywords

  • Quality-of-Service
  • SLA negotiation
  • Service Broker
  • Service Level Agreement
  • Service Selection

ASJC Scopus subject areas

  • Media Technology
  • Computer Science Applications
  • Computer Networks and Communications
  • Theoretical Computer Science

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