A methodology for manufacturing process benchmarking in metal removal industry

Mark Stapley, S. Sivaloganathan

Research output: Contribution to journalArticlepeer-review


Benchmarking has been identified as one of the ways of finding the weaknesses in current practices and of going forward with continuous improvement. Several success stories have been reported in the literature. But a methodology is needed for a typical Small to Medium Company to understand and apply the principles of Benchmarking in the Manufacturing Process. This paper describes such a methodology and applies it on Metal Removal Applications. It is a four-stage method in which the company's Critical Success Factors (CSFs) together with their importance are established, in the first stage. The manufacturing elements of the type of industry are established in the second stage. Current practices are then matched with these elements. In the third stage, this information is transformed into ratings of the CSFs and the manufacturing elements. In the fourth stage, the results are interpreted to give the Performance Gaps and the company specific optimum manufacturing process. A case study is also presented to demonstrate the application of the methodology.

Original languageEnglish
Pages (from-to)266-281
Number of pages16
JournalInternational Journal of Materials and Product Technology
Issue number3-6
Publication statusPublished - 1998
Externally publishedYes


  • Benchmarking
  • Metal removal industry
  • Process planning

ASJC Scopus subject areas

  • Safety, Risk, Reliability and Quality
  • Mechanics of Materials
  • Mechanical Engineering
  • Industrial and Manufacturing Engineering


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