A-SHIP: Ontology-Based Adaptive Sustainable Healthcare Insurance Policy

Maryam Al-Thawadi, Farag Sallabi, Mamoun Awad, Khaled Shuaib, Muhammad Raza Naqvi, Hadda Ben Elhadj

Research output: Contribution to journalArticlepeer-review

4 Citations (Scopus)


Healthcare has a significant impact on human capital anywhere. Countries usually allocate financial resources to manage healthcare, which might impose a substantial financial burden on the scope of healthcare coverage. Thus, the healthcare sector must provide the best possible services at the lowest cost. This significant challenge can only be achieved through applying appropriate policies and technologies, including those used by healthcare insurance policy providers. This paper proposes an innovative, customer-centric, sustainable healthcare insurance policy model. The main objective of this model is to sustain wellness by applying technologies to avoid illness and provide wellbeing for patients by empowering self-care remotely. The proposed solution uses an adaptive ontology-based knowledge management system to satisfy customers and market needs. The proposed system creates a customized policy that consists of various packages to match customers’ healthcare needs based on their health status. The system was tested and validated using a real dataset.

Original languageEnglish
Article number1917
JournalSustainability (Switzerland)
Issue number3
Publication statusPublished - Feb 1 2022


  • Business model
  • Healthcare insurance policy
  • IoT
  • Knowledge management
  • Ontology
  • Smart healthcare
  • Sustainable healthcare

ASJC Scopus subject areas

  • Computer Science (miscellaneous)
  • Environmental Science (miscellaneous)
  • Geography, Planning and Development
  • Energy Engineering and Power Technology
  • Hardware and Architecture
  • Management, Monitoring, Policy and Law
  • Computer Networks and Communications
  • Renewable Energy, Sustainability and the Environment


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