Analysis of risks faced by information technology offshore outsourcing service providers

Faheem Ahmed, Luiz Fernando Capretz, Maqsood Ahmad Sandhu, Arif Raza

    Research output: Contribution to journalArticlepeer-review

    10 Citations (Scopus)


    To gain competitive advantage, organisations are considering information technology (IT) outsourcing as a strategic option by concentrating on their core operations and by reducing their operating costs. Many organisations are offering outsourcing services from various parts of the world. There are certain risks factors which IT outsourcing service providers come across while managing their service operations. Risk-related data from 50 Indian IT outsourcing service providers about their risks and concerns have been collected and archived. This study identifies risks from the providers' perspective in regard to offshore outsourcing and put forward some guidelines to mitigate such risks.

    Original languageEnglish
    Pages (from-to)279-284
    Number of pages6
    JournalIET Software
    Issue number6
    Publication statusPublished - Dec 1 2014

    ASJC Scopus subject areas

    • Computer Graphics and Computer-Aided Design


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