Abstract
The present study investigates the antecedents and consequences of job stressors, especially role conflict and role ambiguity, in an environment where multiculturalism is a dominant feature of the workforce. This study used a sample of 397 employees in various manufacturing and service organizations in the United Arab Emirates (UAE). Path analysis revealed that age is negatively related to role conflict and positively to role ambiguity, and that nationality is positively related to role ambiguity. Results further indicate that role conflict directly and negatively influences job satisfaction, whereas role ambiguity directly and indirectly influences job satisfaction. Role conflict (directly), role ambiguity (directly and indirectly) and positively influence absenteeism. Both role conflict and role ambiguity negatively influence affective and behavioral tendency dimensions of attitudes toward organizational change, while role ambiguity directly and negatively influences cognitive attitude toward organizational change. Implications, limitations, lines of future research, and contributions were discussed.
Original language | English |
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Pages (from-to) | 265-282 |
Number of pages | 18 |
Journal | International Journal of Stress Management |
Volume | 6 |
Issue number | 4 |
DOIs | |
Publication status | Published - 1999 |
Keywords
- Antecedents
- Job stressors
- Path analysts
- Role ambiguity
- Role conflict
- Third world
- United Arab Emirates
ASJC Scopus subject areas
- Education
- General Business,Management and Accounting
- Applied Psychology
- General Psychology