Capabilities, Strategy, and Performance: The Case of ICT Firms in New Zealand

Poh Yen Ng; Robert T. Hamilton

doi:10.1080/10599231.2015.1091710

Capabilities, Strategy, and Performance: The Case of ICT Firms in New Zealand

Poh Yen Ng, Robert T. Hamilton

Research output: Contribution to journal › Article › peer-review

4 Citations (Scopus)

Abstract

Smaller technology-based firms are critical for many economies. This study investigates the determinants of performance in a sample of 110 firms from the information and communication technology industry in New Zealand. It is a single industry study, reflecting the industry specificity of resource-based capabilities. Partial least squares methods are used to investigate relationships between capabilities, strategy, and performance. A product-innovation strategy maximized performance, mediating innovation and human capital capabilities. Pursuing a market-expansion strategy ahead of one of product innovation led to inferior performance outcomes. Financial and organizational capabilities had direct positive effects on performance irrespective of strategy.

Original language	English
Pages (from-to)	302-327
Number of pages	26
Journal	Journal of Asia-Pacific Business
Volume	16
Issue number	4
DOIs	https://doi.org/10.1080/10599231.2015.1091710
Publication status	Published - Oct 2 2015
Externally published	Yes

Keywords

Capabilities
ICT industry
New Zealand
performance
strategy

ASJC Scopus subject areas

Business and International Management
General Business,Management and Accounting

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10.1080/10599231.2015.1091710

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Capabilities, Strategy, and Performance: The Case of ICT Firms in New Zealand

Abstract

Keywords

ASJC Scopus subject areas

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