TY - GEN
T1 - Citizen Engagement in Smart Government
T2 - 14th International Conference on Innovations in Information Technology, IIT 2020
AU - Sawafi, Aysha M.Al
AU - Awad, Mamoun A.
N1 - Publisher Copyright:
© 2020 IEEE.
PY - 2020/11/17
Y1 - 2020/11/17
N2 - Citizen engagement is one of the main concepts of smart governments. In this paper we will measure the citizen engagement in different topics within the official Twitter account of Mohammed Bin Rashid. We have streamed the account tweets and classified them into five categories. The categories were identified after descriptive analysis of the total tweets. We used Retweetability rate to measure citizen engagement and Pearson Chi-Square test to measure the relationship between citizen retweets in response to Mohammed Bin Rashid tweets in four categories, namely, political engagement, achievements, development, and share values. Our results showed that there is a correlation between tweet contents and number of retweets in the development category only. Additionally, we found that other categories did not motivate citizen engagement.
AB - Citizen engagement is one of the main concepts of smart governments. In this paper we will measure the citizen engagement in different topics within the official Twitter account of Mohammed Bin Rashid. We have streamed the account tweets and classified them into five categories. The categories were identified after descriptive analysis of the total tweets. We used Retweetability rate to measure citizen engagement and Pearson Chi-Square test to measure the relationship between citizen retweets in response to Mohammed Bin Rashid tweets in four categories, namely, political engagement, achievements, development, and share values. Our results showed that there is a correlation between tweet contents and number of retweets in the development category only. Additionally, we found that other categories did not motivate citizen engagement.
KW - Chi-Square
KW - E-Government
KW - Retweetability
UR - http://www.scopus.com/inward/record.url?scp=85099472772&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85099472772&partnerID=8YFLogxK
U2 - 10.1109/IIT50501.2020.9299046
DO - 10.1109/IIT50501.2020.9299046
M3 - Conference contribution
AN - SCOPUS:85099472772
T3 - Proceedings of the 2020 14th International Conference on Innovations in Information Technology, IIT 2020
SP - 160
EP - 164
BT - Proceedings of the 2020 14th International Conference on Innovations in Information Technology, IIT 2020
PB - Institute of Electrical and Electronics Engineers Inc.
Y2 - 17 November 2020 through 18 November 2020
ER -