Abstract
Until recently, little attention has been paid to citizens’ continuance usage (i.e. post-adoption) of emerging technologies. Recognizing this gap in the literature, this research aims at developing an integrative research model by extending the Unified Theory of Acceptance and Use of Technology (UTAUT) framework with public satisfaction and trust constructs which are considered as imperative factors in continuance usage of e-government services. As part of a larger research project, this model will be then applied to examine citizens’ continuance usage intention of smart government services in the United Arab Emirates (UAE).
| Original language | English |
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| Title of host publication | Proceedings of the International Conferences on e-Society 2023, ES 2023 and Mobile Learning 2023, ML 2023 |
| Editors | Piet Kommers, Inmaculada Arnedillo Sanchez, Pedro Isaias, Luis Rodrigues |
| Publisher | IADIS Press |
| Pages | 432-436 |
| Number of pages | 5 |
| ISBN (Electronic) | 9789898704474 |
| Publication status | Published - 2023 |
| Event | 21st International Conference on e-Society, ES 2023 and 19th International Conference on Mobile Learning, ML 2023 - Lisbon, Portugal Duration: Mar 11 2023 → Mar 13 2023 |
Publication series
| Name | Proceedings of the International Conferences on e-Society 2023, ES 2023 and Mobile Learning 2023, ML 2023 |
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Conference
| Conference | 21st International Conference on e-Society, ES 2023 and 19th International Conference on Mobile Learning, ML 2023 |
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| Country/Territory | Portugal |
| City | Lisbon |
| Period | 3/11/23 → 3/13/23 |
Keywords
- Continuance Usage
- E-government
- Satisfaction
- Smart Government
- Trust
- UTAUT
ASJC Scopus subject areas
- Computer Networks and Communications
- Computer Science Applications
- Hardware and Architecture
- Information Systems
- Software