TY - JOUR
T1 - Consumer protection in mobile payments in the UAE
T2 - The current state of play, challenges and the way ahead
AU - Alqudah, Mutasim Ahmad
N1 - Publisher Copyright:
© 2018 Informa UK Limited, trading as Taylor & Francis Group.
PY - 2018/5/4
Y1 - 2018/5/4
N2 - ‘Mobile payments are growing at a great pace in the UAE. The latest technological advancements have made it easy to provide consumers with speedy, cheap, and convenient mobile payment services. However, the success of these services does not rely solely on these technical factors. Mobile payment services will only continue growing so rapidly, if the users of these services are legally well protected. This article seeks to test the adequacy of the current legal framework for mobile payments in the UAE with regard to consumer protection. It focuses in particular on issues of oversight and governance of the mobile payment providers, protection of consumer’s data, protection against unauthorized charges, and availability of viable dispute resolution for the consumers. Legislative lacunae are highlighted and solutions for improvement are proposed’.
AB - ‘Mobile payments are growing at a great pace in the UAE. The latest technological advancements have made it easy to provide consumers with speedy, cheap, and convenient mobile payment services. However, the success of these services does not rely solely on these technical factors. Mobile payment services will only continue growing so rapidly, if the users of these services are legally well protected. This article seeks to test the adequacy of the current legal framework for mobile payments in the UAE with regard to consumer protection. It focuses in particular on issues of oversight and governance of the mobile payment providers, protection of consumer’s data, protection against unauthorized charges, and availability of viable dispute resolution for the consumers. Legislative lacunae are highlighted and solutions for improvement are proposed’.
KW - Consumer protection
KW - Data protection
KW - Dispute resolution
KW - Governance
KW - Mobile payment
KW - UAE
KW - Unauthorized charges
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U2 - 10.1080/13600834.2018.1458450
DO - 10.1080/13600834.2018.1458450
M3 - Article
AN - SCOPUS:85044740490
SN - 1360-0834
VL - 27
SP - 166
EP - 184
JO - Information and Communications Technology Law
JF - Information and Communications Technology Law
IS - 2
ER -