Effects of national culture on e-government diffusion - A global study of 55 countries

Fang Zhao, Kathy Ning Shen, Alan Collier

Research output: Contribution to journalArticlepeer-review

82 Citations (Scopus)


This study aims to examine whether and how national culture affects e-government diffusion. To explore the possible relationship, we analyze two sets of international-level indexes: (1) the indexes of five of the societal cultural practices of the GLOBE project [35]; and (2) the e-government development and participation indexes from the most recent United Nations e-government survey [71]. Because economic development reportedly plays an important role in both e-government diffusion and cultural dynamics, we also examine the relationships between GNI per capita, culture, and e-government diffusion. A sample of 55 countries was studied. We find that culture does have an effect on e-government diffusion in various ways, and that economic development in the form of GNI per capita has a moderating effect on the relationship between culture and e-government diffusion. We discuss the implications of these findings for e-government strategy. In addition, we identify the limitations of the study and propose areas for future research. This study is among the first to use the GLOBE approach to study cultural effects on e-government diffusion while endeavoring to explore the relationship between culture and e-government diffusion.

Original languageEnglish
Pages (from-to)1005-1016
Number of pages12
JournalInformation and Management
Issue number8
Publication statusPublished - Dec 2014
Externally publishedYes


  • Cross-cultural studies
  • E-government development index
  • E-government diffusion
  • E-participation index
  • GLOBE societal culture practices

ASJC Scopus subject areas

  • Management Information Systems
  • Information Systems
  • Information Systems and Management


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