Abstract
A staff scheduling model and heuristic procedure is proposed to aid in developing schedules for part-time employees. The model and heuristic method explicitly incorporates employee time preferences (i.e. times at which the employees are available to work) as well as employee wages in developing a weekly work schedule. Data collected from a local restaurant and a computer lab is used to validate and illustrate the model. The results show that the use of the model considerably simplifies the task of the restaurant/lab manager in developing weekly work schedules. Further, this application also demonstrates the trade offs between the "benefits" of maximizing employee satisfaction versus minimizing the costs of employee wages.
Original language | English |
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Pages (from-to) | 201-213 |
Number of pages | 13 |
Journal | Omega |
Volume | 20 |
Issue number | 2 |
DOIs | |
Publication status | Published - Mar 1992 |
Externally published | Yes |
Keywords
- multiple criteria programming
- scheduling
ASJC Scopus subject areas
- Strategy and Management
- Management Science and Operations Research
- Information Systems and Management