Employment of unskilled craft workers in the UAE construction projects: Explicating the reasons

The United Arab Emirates construction industry is beset with negative project performance outputs, such as defects, low productivity, delay in completion, and higher costs. Most critical among the recorded reasons for having these undesirable outputs is the engagement of unskilled craft workers. However, the demand for construction projects in the UAE is continually increasing, especially after Dubai won hosting of Expo 2020, as this consequently translates to increased demand for skilled construction craft workers, if optimal project delivery performance must be achieved. Therefore, subject matters related to skillfulness and productivity of construction craft workers become research windows for academic scholars and industry investigators in the UAE built environment. The main purpose of this study is to explicate the reasons behind employment of unskilled craft workers in the construction projects from the management level perspective. To meet this purpose, the authors conducted in-depth interview with construction project managers. The results show number of reasons why unskilled craft workers are been hired and the effect of specialized certificates on hiring the craft workers.