Examining the antecedents and consequences of trust in the context of peer-to-peer accommodation

Gomaa Agag, Riyad Eid

Research output: Contribution to journalArticlepeer-review

43 Citations (Scopus)

Abstract

The theoretical understanding of peer-to-peer accommodation has received much attention over the years; however, relatively little attention has been directed towards trust in the context of peer-to-peer accommodation. Thus, the purpose of the present study is to develop and empirically test a model to clarify the antecedents and consequences of guests’ trust in peer-to-peer accommodation in the Egyptian context. Data collected from 793 respondents were analysed through partial least squares structural equation modelling (WarpPLS-SEM)to test the proposed model. The findings indicate that our unified framework includes a satisfactory level of prediction power for guests’ intention to use peer-to-peer accommodation and their actual booking. Finally, overall trust leads to greater intention to book among males and older guests. This study contributes to the existing theory and practice by providing useful insights about the drivers and outcomes of guests’ trust in peer-to-peer accommodation.

Original languageEnglish
Pages (from-to)180-192
Number of pages13
JournalInternational Journal of Hospitality Management
Volume81
DOIs
Publication statusPublished - Aug 2019

Keywords

  • Intention to book
  • Partial least squares structural equation modelling (PLS-SEM)
  • Peer-to-peer accommodation
  • Trusting beliefs

ASJC Scopus subject areas

  • Tourism, Leisure and Hospitality Management
  • Strategy and Management

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