TY - GEN
T1 - From an information consumer to an information author
T2 - America�s Conference on Information Systems: A Tradition of Innovation, AMCIS 2017
AU - Bani-Hani, Imad
AU - Tona, Olgerta
AU - Carlsson, Sven
N1 - Publisher Copyright:
© 2017 AIS/ICIS Administrative Office. All Rights Reserved.
PY - 2017
Y1 - 2017
N2 - Self-service business intelligence (SSBI) enables executives, managers, analysts and knowledge workers to access data and build reports based on their needs to support decisions and actions toward business success. From an industrial level perspective, this suggests that business users not only consume information but that they are also able to author information. Yet, there is lack of knowledge on how SSBI extends the role of a business user beyond being an information consumer. Because SSBI falls firmly under the category of self-service technologies (SST) we draw our conclusions based on a literature review on SST. This study highlights ease of use, trust, independence, control and self-efficacy as the main characteristics that are needed to generate outcomes in terms of co-production and time efficiency at an individual level.
AB - Self-service business intelligence (SSBI) enables executives, managers, analysts and knowledge workers to access data and build reports based on their needs to support decisions and actions toward business success. From an industrial level perspective, this suggests that business users not only consume information but that they are also able to author information. Yet, there is lack of knowledge on how SSBI extends the role of a business user beyond being an information consumer. Because SSBI falls firmly under the category of self-service technologies (SST) we draw our conclusions based on a literature review on SST. This study highlights ease of use, trust, independence, control and self-efficacy as the main characteristics that are needed to generate outcomes in terms of co-production and time efficiency at an individual level.
KW - Information value chain
KW - Self-service business intelligence
KW - Self-service technology
UR - http://www.scopus.com/inward/record.url?scp=85048373806&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85048373806&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:85048373806
T3 - AMCIS 2017 - America's Conference on Information Systems: A Tradition of Innovation
BT - AMCIS 2017 - America's Conference on Information Systems
PB - Americas Conference on Information Systems
Y2 - 10 August 2017 through 12 August 2017
ER -