Abstract
This study introduces an FER-based machine learning framework for real-time QoE assessment in video streaming. This study’s aim is to address the challenges posed by end-to-end encryption and video advertisement while enhancing user QoE. Our proposed framework significantly outperforms the base reference, ITU-T P.1203, by up to 37.1% in terms of accuracy and 21.74% after attribute selection. Our study contributes to the field in two ways. First, we offer a promising solution to enhance user satisfaction in video streaming services via real-time user emotion and user feedback integration, providing a more holistic understanding of user experience. Second, high-quality data collection and insights are offered by collecting real data from diverse regions to minimize any potential biases and provide advertisement placement suggestions.
| Original language | English |
|---|---|
| Article number | 62 |
| Journal | Technologies |
| Volume | 12 |
| Issue number | 5 |
| DOIs | |
| Publication status | Published - May 2024 |
Keywords
- HTTP adaptive streaming
- ITU-T P.1203
- face emotion recognition
- quality of experience
ASJC Scopus subject areas
- Computer Science (miscellaneous)
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