Keyphrases
Quality of Service
100%
Service Evaluation
100%
Information Technology
100%
Application Quality
100%
Technology-based
100%
Perception Scores
33%
Higher Education Institutions
22%
GAP Score
22%
United Arab Emirates
11%
Design Methodology
11%
Confirmatory Factor Analysis
11%
Information Technology Resources
11%
Service Organizations
11%
SERVQUAL Model
11%
Model Fitting
11%
Expectation Model
11%
Information Technology Services
11%
Evaluation Model
11%
Statistical Fit
11%
Fit Test
11%
Performance-based Model
11%
Gap in Services
11%
Perception Gap
11%
Social Sciences
Information Technology
100%
United Arab Emirates
16%
Higher Education Institution
16%
Confirmatory Factor Analysis
16%
Economics, Econometrics and Finance
Technology Park
100%
Higher Education Institution
25%
Psychology
Information Technology
100%
Factor Analysis
16%