Internet banking acceptance in the United Arab Emirates

Ramona Florentina Rusu; Kathy Ning Shen

Internet banking acceptance in the United Arab Emirates

Ramona Florentina Rusu, Kathy Ning Shen

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

Despite the increasing application of Internet among banks in the UAE, the level of acceptance of Internet banking among consumers and factors influencing consumer acceptance remains understudied. Built upon the widely used Technology Acceptance Model (TAM), this study aims to extend it by accommodating the factors that are relevant to Internet banking acceptance in the UAE, i.e, security, image, convenience and computer self-efficacy. The research model was validated with a survey study involving 183 Internet banking users and the results provided support for the extended TAM model. Both theoretical and practical implications are discussed.

Original language	English
Title of host publication	Innovation and Knowledge Management
Subtitle of host publication	A Global Competitive Advantage - Proceedings of the 16th International Business Information Management Association Conference, IBIMA 2011
Publisher	International Business Information Management Association, IBIMA
Pages	1221-1228
Number of pages	8
ISBN (Print)	9780982148952
Publication status	Published - 2011
Externally published	Yes
Event	16th International Business Information Management Association Conference, IBIMA 2011 - Kuala Lumpur, Malaysia Duration: Jun 29 2011 → Jun 30 2011

Publication series

Name	Innovation and Knowledge Management: A Global Competitive Advantage - Proceedings of the 16th International Business Information Management Association Conference, IBIMA 2011
Volume	3

Conference

Conference	16th International Business Information Management Association Conference, IBIMA 2011
Country/Territory	Malaysia
City	Kuala Lumpur
Period	6/29/11 → 6/30/11

Keywords

Internet banking
Middle east
TAM

ASJC Scopus subject areas

Business and International Management
Management Information Systems
Management of Technology and Innovation
Information Systems and Management

Cite this

Rusu, R. F., & Shen, K. N. (2011). Internet banking acceptance in the United Arab Emirates. In Innovation and Knowledge Management: A Global Competitive Advantage - Proceedings of the 16th International Business Information Management Association Conference, IBIMA 2011 (pp. 1221-1228). (Innovation and Knowledge Management: A Global Competitive Advantage - Proceedings of the 16th International Business Information Management Association Conference, IBIMA 2011; Vol. 3). International Business Information Management Association, IBIMA.

Internet banking acceptance in the United Arab Emirates. / Rusu, Ramona Florentina; Shen, Kathy Ning.
Innovation and Knowledge Management: A Global Competitive Advantage - Proceedings of the 16th International Business Information Management Association Conference, IBIMA 2011. International Business Information Management Association, IBIMA, 2011. p. 1221-1228 (Innovation and Knowledge Management: A Global Competitive Advantage - Proceedings of the 16th International Business Information Management Association Conference, IBIMA 2011; Vol. 3).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Rusu, RF & Shen, KN 2011, Internet banking acceptance in the United Arab Emirates. in Innovation and Knowledge Management: A Global Competitive Advantage - Proceedings of the 16th International Business Information Management Association Conference, IBIMA 2011. Innovation and Knowledge Management: A Global Competitive Advantage - Proceedings of the 16th International Business Information Management Association Conference, IBIMA 2011, vol. 3, International Business Information Management Association, IBIMA, pp. 1221-1228, 16th International Business Information Management Association Conference, IBIMA 2011, Kuala Lumpur, Malaysia, 6/29/11.

Rusu RF, Shen KN. Internet banking acceptance in the United Arab Emirates. In Innovation and Knowledge Management: A Global Competitive Advantage - Proceedings of the 16th International Business Information Management Association Conference, IBIMA 2011. International Business Information Management Association, IBIMA. 2011. p. 1221-1228. (Innovation and Knowledge Management: A Global Competitive Advantage - Proceedings of the 16th International Business Information Management Association Conference, IBIMA 2011).

Rusu, Ramona Florentina ; Shen, Kathy Ning. / Internet banking acceptance in the United Arab Emirates. Innovation and Knowledge Management: A Global Competitive Advantage - Proceedings of the 16th International Business Information Management Association Conference, IBIMA 2011. International Business Information Management Association, IBIMA, 2011. pp. 1221-1228 (Innovation and Knowledge Management: A Global Competitive Advantage - Proceedings of the 16th International Business Information Management Association Conference, IBIMA 2011).

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Internet banking acceptance in the United Arab Emirates

Abstract

Publication series

Conference

Keywords

ASJC Scopus subject areas

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