Investigating the efficacy of techniques affecting information exchange in virtual teams

Research output: Contribution to journalArticlepeer-review

3 Citations (Scopus)

Abstract

It still remains a challenge for members of a virtual team to share or exchange information with one another. This is despite the benefits of information sharing on a team’s performance, which include overcoming bias and making better decisions. One of the primary reasons for the lack of information exchange might be the difficulty of a team member in eliciting their unique information, which remains tacit. This study aims to examine this issue by testing the efficacy of two cognitive based techniques: Delphi and Repertory Grid, in eliciting such unique information. Our results indicate that groups using either technique (Delphi and Repertory Grid) elicited more unshared/unique information than the control group that was using none. But more importantly, our findings indicate that the Repertory Grid technique helped capture more unique information from members of a virtual team than the Delphi technique.

Original languageEnglish
Pages (from-to)110-125
Number of pages16
JournalJournal for Global Business Advancement
Volume11
Issue number1
DOIs
Publication statusPublished - 2018

Keywords

  • Biased information sharing
  • Delphi method
  • Information sharing
  • RepGrid
  • Virtual teams

ASJC Scopus subject areas

  • Business and International Management

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