Isolation and distinctiveness in the design of e-learning systems influence user preferences

Hosam Al-Samarraie, Hassan Selim, Timothy Teo, Fahed Zaqout

    Research output: Contribution to journalArticlepeer-review

    29 Citations (Scopus)


    When faced with excessive detail in an online environment, typical users have difficulty processing all the elements of representation. This in turn creates cognitive overload, which narrows the user's focus to a few select items. In the context of e-learning, we translated this aspect as the learner's demand for a system that facilitates the retrieval of learning content–one in which the representation is easy to read and understand. We hypothesized that the representation of content in an e-learning system's design is an important antecedent for learner preferences. The aspects of isolation and distinctiveness were incorporated into the design of e-learning representation as an attempt to promote student cognition. Following its development, the model was empirically validated by conducting a survey of 300 university students. We found that isolation and distinctiveness in the design elements appeared to facilitate the ability of students to read and remember online learning content. This in turn was found to drive user preferences for using e-learning systems. The findings provide designers with managerial insights for enticing learners to continue using e-learning systems.

    Original languageEnglish
    Pages (from-to)452-466
    Number of pages15
    JournalInteractive Learning Environments
    Issue number4
    Publication statusPublished - May 19 2017


    • Human–computer interface
    • interactive learning environments
    • pedagogical issues
    • post-secondary education

    ASJC Scopus subject areas

    • Education
    • Computer Science Applications


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