Overseas courier services, Pakistan: Logistics operations at central region

Muhammad Naiman Jalil; Eesha Shah

doi:10.1007/978-981-13-1399-8_10

Overseas courier services, Pakistan: Logistics operations at central region

Research output: Chapter in Book/Report/Conference proceeding › Chapter

Abstract

Managers need to tread carefully between conflicting objectives of operational cost and customer service whilst they are designing and managing any logistics network. This case involves operational cost and customer service issues that Overseas Courier Services (OCS) encountered in year 2012. OCS is a major player in Pakistan’s parcel and cargo services industry providing 212 pick-up locations throughout Pakistan. Its services include parcel and cargo pickup and delivery for its private and business customers. The purpose of this teaching case is to expose class participants to strategic, tactical and operational aspects of network design and transport fleet planning within transportation and logistics industry. It involves analysis for route planning of transport fleet and selecting headquarter location for OCS’s central region.

Original language	English
Title of host publication	Business and Management Practices in South Asia
Subtitle of host publication	A Collection of Case Studies
Publisher	Palgrave Macmillan
Pages	223-257
Number of pages	35
ISBN (Electronic)	9789811313998
ISBN (Print)	9789811313981
DOIs	https://doi.org/10.1007/978-981-13-1399-8_10
Publication status	Published - Jan 1 2018
Externally published	Yes

Keywords

Logistics network design
Logistics operations
Mathematical programming
Route planning
Transportation operations

ASJC Scopus subject areas

General Economics,Econometrics and Finance
General Business,Management and Accounting

Access to Document

10.1007/978-981-13-1399-8_10

Cite this

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Overseas courier services, Pakistan: Logistics operations at central region

Abstract

Keywords

ASJC Scopus subject areas

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