TY - JOUR
T1 - Public management innovations in the United Arab Emirates
T2 - rationales, trends and outcomes
AU - Khalid, Saba
AU - Sarker, Abu Elias
N1 - Publisher Copyright:
© 2019, Emerald Publishing Limited.
PY - 2019/9/18
Y1 - 2019/9/18
N2 - Purpose: The purpose of this paper is to analyze the rationales for, the trends and the impacts of innovations in the public management system of the United Arab Emirates (UAE). Design/methodology/approach: This study has adopted an interpretative and exploratory approach. To this end, extensive reviews have been made of government documents, reports of international organizations and relevant academic research articles. Findings: The findings show that the UAE Government has embarked on a massive innovation program to bring dynamism and to feed the requirements of the UAE Vision 2021. As pressured by both external and internal forces, the directions of innovations in the UAE public management system correspond to the global trends. The results of innovations are positive in terms of the enhancement of efficiency, effectiveness, citizens’ satisfaction and citizens’ trust in public services. Originality/value: This paper links theoretical insights from different sources to analyze the dynamics of public management innovations in the UAE which will be helpful for further comprehensive empirical research in the future.
AB - Purpose: The purpose of this paper is to analyze the rationales for, the trends and the impacts of innovations in the public management system of the United Arab Emirates (UAE). Design/methodology/approach: This study has adopted an interpretative and exploratory approach. To this end, extensive reviews have been made of government documents, reports of international organizations and relevant academic research articles. Findings: The findings show that the UAE Government has embarked on a massive innovation program to bring dynamism and to feed the requirements of the UAE Vision 2021. As pressured by both external and internal forces, the directions of innovations in the UAE public management system correspond to the global trends. The results of innovations are positive in terms of the enhancement of efficiency, effectiveness, citizens’ satisfaction and citizens’ trust in public services. Originality/value: This paper links theoretical insights from different sources to analyze the dynamics of public management innovations in the UAE which will be helpful for further comprehensive empirical research in the future.
KW - Innovation
KW - Public management
KW - Public management innovation
KW - United Arab Emirates
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U2 - 10.1108/AEDS-07-2018-0121
DO - 10.1108/AEDS-07-2018-0121
M3 - Article
AN - SCOPUS:85065546927
SN - 2046-3162
VL - 8
SP - 405
EP - 415
JO - Asian Education and Development Studies
JF - Asian Education and Development Studies
IS - 4
ER -