TY - JOUR
T1 - Revisiting the relationship between formal planning process and planning effectiveness
T2 - Do organizational capabilities and decision-making style matter?
AU - Elbanna, Said
AU - Elsharnouby, Tamer H.
N1 - Funding Information:
The authors acknowledge the fund received from Qatar University to conduct this study (Grant Number: QUUG-CBE-DMM-14/15-2).
Publisher Copyright:
© 2018, Said Elbanna, Tamer H. Elsharnouby.
PY - 2018
Y1 - 2018
N2 - Purpose: The purpose of this study is to address a timely research question by clarifying whether formal planning is a worthy approach for hotels. In so doing, the authors developed a theoretical model that extends prior research by exploring how the formal planning process influences organizational capabilities and decision-making style. The model also examines the impact of the three identified factors on planning effectiveness. Design/methodology/approach: Data were collected from 175 hotels located in United Arab Emirates (UAE) and Qatar and hypotheses were tested using structural equation modeling (SEM). Findings: The study concludes that the practice of formal planning in the tourism sector does matter and both organizational capabilities and decision-making style are important factors in predicting planning effectiveness. Research limitations/implications: Generalizations to organizations operating in other sectors, such as manufacturing or government sectors, should be drawn cautiously. Practical implications: Taking into account oil price volatility and serious political crises in the region, this study provides several insights to hotel managers into how the formal planning process can influence planning effectiveness. Originality/value: The findings enrich the debate on the role of formal planning in the tourism sector, which has been relatively devoid of similar studies.
AB - Purpose: The purpose of this study is to address a timely research question by clarifying whether formal planning is a worthy approach for hotels. In so doing, the authors developed a theoretical model that extends prior research by exploring how the formal planning process influences organizational capabilities and decision-making style. The model also examines the impact of the three identified factors on planning effectiveness. Design/methodology/approach: Data were collected from 175 hotels located in United Arab Emirates (UAE) and Qatar and hypotheses were tested using structural equation modeling (SEM). Findings: The study concludes that the practice of formal planning in the tourism sector does matter and both organizational capabilities and decision-making style are important factors in predicting planning effectiveness. Research limitations/implications: Generalizations to organizations operating in other sectors, such as manufacturing or government sectors, should be drawn cautiously. Practical implications: Taking into account oil price volatility and serious political crises in the region, this study provides several insights to hotel managers into how the formal planning process can influence planning effectiveness. Originality/value: The findings enrich the debate on the role of formal planning in the tourism sector, which has been relatively devoid of similar studies.
KW - Decision-making style
KW - Formal planning process
KW - GCC countries
KW - Hotel management
KW - Organizational capabilities
KW - Planning
KW - Planning effectiveness
KW - Strategic management
KW - Tourism
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U2 - 10.1108/IJCHM-12-2016-0675
DO - 10.1108/IJCHM-12-2016-0675
M3 - Article
AN - SCOPUS:85043327917
SN - 0959-6119
VL - 30
SP - 1016
EP - 1034
JO - International Journal of Contemporary Hospitality Management
JF - International Journal of Contemporary Hospitality Management
IS - 2
ER -