Sustainability and Usability Evaluation of E-Commerce Portals

José A. García-Berná, Sofia Ouhbi, Juan M.Carrillo de Gea, Joaquín Nicolás, José L. Fernández-Alemán

Research output: Chapter in Book/Report/Conference proceedingConference contribution


Information and communications technologies (ICT) are essential to achieving energy sustainability objectives. With their substantial daily traffic, e-commerce websites are especially important. This study looked into the connection between the most popular e-commerce websites’ sustainability and usability. This study evaluated usability employing accepted web-based user experience criteria. Furthermore, a framework for assessing website elements that support sustainability was put forth. Through an analysis of the features of four tools that quantify sustainability-related factors such as page load time, browser cache usage, JavaScript usage, HTTP request volume, and usage of green servers we gathered a total of 39 sustainability criteria for software. Finally, we evaluated whether usability and sustainability were correlated. There was no significant correlation between usability and sustainability according to our research. Still, the framework this paper develops is a useful tool for sustainability evaluations.

Original languageEnglish
Title of host publicationGood Practices and New Perspectives in Information Systems and Technologies - WorldCIST 2024
EditorsÁlvaro Rocha, Hojjat Adeli, Gintautas Dzemyda, Fernando Moreira, Aneta Poniszewska-Maranda
PublisherSpringer Science and Business Media Deutschland GmbH
Number of pages10
ISBN (Print)9783031602146
Publication statusPublished - 2024
Event12th World Conference on Information Systems and Technologies, WorldCIST 2024 - Lodz, Poland
Duration: Mar 26 2024Mar 28 2024

Publication series

NameLecture Notes in Networks and Systems
Volume985 LNNS
ISSN (Print)2367-3370
ISSN (Electronic)2367-3389


Conference12th World Conference on Information Systems and Technologies, WorldCIST 2024


  • E-commerce
  • Software Requirements
  • Sustainability
  • Usability

ASJC Scopus subject areas

  • Control and Systems Engineering
  • Signal Processing
  • Computer Networks and Communications


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