Sustainability and Usability Evaluation of E-Commerce Portals

José A. García-Berná; Sofia Ouhbi; Juan M.Carrillo de Gea; Joaquín Nicolás; José L. Fernández-Alemán

doi:10.1007/978-3-031-60215-3_20

Sustainability and Usability Evaluation of E-Commerce Portals

José A. García-Berná, Sofia Ouhbi, Juan M.Carrillo de Gea, Joaquín Nicolás, José L. Fernández-Alemán

Department of Computer Science and Software Engineering

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

1 Citation (Scopus)

Abstract

Information and communications technologies (ICT) are essential to achieving energy sustainability objectives. With their substantial daily traffic, e-commerce websites are especially important. This study looked into the connection between the most popular e-commerce websites’ sustainability and usability. This study evaluated usability employing accepted web-based user experience criteria. Furthermore, a framework for assessing website elements that support sustainability was put forth. Through an analysis of the features of four tools that quantify sustainability-related factors such as page load time, browser cache usage, JavaScript usage, HTTP request volume, and usage of green servers we gathered a total of 39 sustainability criteria for software. Finally, we evaluated whether usability and sustainability were correlated. There was no significant correlation between usability and sustainability according to our research. Still, the framework this paper develops is a useful tool for sustainability evaluations.

Original language	English
Title of host publication	Good Practices and New Perspectives in Information Systems and Technologies - WorldCIST 2024
Editors	Álvaro Rocha, Hojjat Adeli, Gintautas Dzemyda, Fernando Moreira, Aneta Poniszewska-Maranda
Publisher	Springer Science and Business Media Deutschland GmbH
Pages	204-213
Number of pages	10
ISBN (Print)	9783031602146
DOIs	https://doi.org/10.1007/978-3-031-60215-3_20
Publication status	Published - 2024
Event	12th World Conference on Information Systems and Technologies, WorldCIST 2024 - Lodz, Poland Duration: Mar 26 2024 → Mar 28 2024

Publication series

Name	Lecture Notes in Networks and Systems
Volume	985 LNNS
ISSN (Print)	2367-3370
ISSN (Electronic)	2367-3389

Conference

Conference	12th World Conference on Information Systems and Technologies, WorldCIST 2024
Country/Territory	Poland
City	Lodz
Period	3/26/24 → 3/28/24

Keywords

E-commerce
Software Requirements
Sustainability
Usability

ASJC Scopus subject areas

Control and Systems Engineering
Signal Processing
Computer Networks and Communications

Access to Document

10.1007/978-3-031-60215-3_20

Cite this

García-Berná, J. A., Ouhbi, S., de Gea, J. M. C., Nicolás, J., & Fernández-Alemán, J. L. (2024). Sustainability and Usability Evaluation of E-Commerce Portals. In Á. Rocha, H. Adeli, G. Dzemyda, F. Moreira, & A. Poniszewska-Maranda (Eds.), Good Practices and New Perspectives in Information Systems and Technologies - WorldCIST 2024 (pp. 204-213). (Lecture Notes in Networks and Systems; Vol. 985 LNNS). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-031-60215-3_20

Sustainability and Usability Evaluation of E-Commerce Portals. / García-Berná, José A.; Ouhbi, Sofia; de Gea, Juan M.Carrillo et al.
Good Practices and New Perspectives in Information Systems and Technologies - WorldCIST 2024. ed. / Álvaro Rocha; Hojjat Adeli; Gintautas Dzemyda; Fernando Moreira; Aneta Poniszewska-Maranda. Springer Science and Business Media Deutschland GmbH, 2024. p. 204-213 (Lecture Notes in Networks and Systems; Vol. 985 LNNS).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

García-Berná, JA, Ouhbi, S, de Gea, JMC, Nicolás, J & Fernández-Alemán, JL 2024, Sustainability and Usability Evaluation of E-Commerce Portals. in Á Rocha, H Adeli, G Dzemyda, F Moreira & A Poniszewska-Maranda (eds), Good Practices and New Perspectives in Information Systems and Technologies - WorldCIST 2024. Lecture Notes in Networks and Systems, vol. 985 LNNS, Springer Science and Business Media Deutschland GmbH, pp. 204-213, 12th World Conference on Information Systems and Technologies, WorldCIST 2024, Lodz, Poland, 3/26/24. https://doi.org/10.1007/978-3-031-60215-3_20

García-Berná JA, Ouhbi S, de Gea JMC, Nicolás J, Fernández-Alemán JL. Sustainability and Usability Evaluation of E-Commerce Portals. In Rocha Á, Adeli H, Dzemyda G, Moreira F, Poniszewska-Maranda A, editors, Good Practices and New Perspectives in Information Systems and Technologies - WorldCIST 2024. Springer Science and Business Media Deutschland GmbH. 2024. p. 204-213. (Lecture Notes in Networks and Systems). doi: 10.1007/978-3-031-60215-3_20

García-Berná, José A. ; Ouhbi, Sofia ; de Gea, Juan M.Carrillo et al. / Sustainability and Usability Evaluation of E-Commerce Portals. Good Practices and New Perspectives in Information Systems and Technologies - WorldCIST 2024. editor / Álvaro Rocha ; Hojjat Adeli ; Gintautas Dzemyda ; Fernando Moreira ; Aneta Poniszewska-Maranda. Springer Science and Business Media Deutschland GmbH, 2024. pp. 204-213 (Lecture Notes in Networks and Systems).

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