The case of telepsychiatry adoption and diffusion in a healthcare organization in New Zealand

Research output: Contribution to journalArticlepeer-review

7 Citations (Scopus)


This research investigated telemedicine adoption and usage in psychiatry in one hospital in New Zealand (NZ). This research utilized the technological innovations theories as a guiding theoretical framework to develop a set of determinants of telemedicine adoption in healthcare organizations. The research looked at two stages in the case study concerning the adoption process of telemedicine, utilizing the video conferencing technology (TMVC). Prior to TMVC adoption, the findings suggested that TMVC was adopted according to its relative advantage and cost effectiveness, along with other facilitating factors such as image enhancement. None of the deterringfactors seemed to impede the adoption decision of TMVC. Results from the post-adoption stage suggested that TMVC was used minimally in the case study. The superficial assessment of important factors such as complexity and compatibility, prior to TMVC adoption, further suggested this weakness. In comparison with the literature, the incompatibility of TMVC in psychiatry stood as a unique cultural identifier pertaining to TMVC adoption in the NZ case study.

Original languageEnglish
Pages (from-to)31-48
Number of pages18
JournalJournal of Cases on Information Technology
Issue number1
Publication statusPublished - 2006


  • Case study
  • Culture
  • Healthcare communications
  • Innovation theories
  • Knowledge worker
  • One-on-one
  • Organization managers
  • Teleconsultations
  • Telemedicine adoption
  • Telepsychiatry
  • Video conferencing

ASJC Scopus subject areas

  • Information Systems
  • Computer Science Applications
  • Strategy and Management
  • Information Systems and Management


Dive into the research topics of 'The case of telepsychiatry adoption and diffusion in a healthcare organization in New Zealand'. Together they form a unique fingerprint.

Cite this