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The impact of knowledge creation on organizational resilience towards organizational performance

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Due to complex situations faced by many business organizations, knowledge creation has become a source of sustained competitive advantage. This study investigates the influence of knowledge creation process (KCP) for enhancing the organizational resilience capabilities namely – adoptability, agility, and innovation towards organization performance based on the balanced scorecard. Data were collected from the Saudi banks. The study results revealed KCP positively influence the organizational resilience capabilities. The results also showed that the resilience capabilities (agility and innovation) have a positive significant influence on banking performance. However, the relationship between adoptability and organization performance is not significant in the Saudi context.

Original languageEnglish
Title of host publicationProceedings of the 27th International Conference on Information Systems Development
Subtitle of host publicationDesigning Digitalization, ISD 2018
EditorsBo Andersson, Bjorn Johansson, Chris Barry, Michael Lang, Henry Linger, Christoph Schneider
PublisherAssociation for Information Systems
ISBN (Electronic)9789177538769
Publication statusPublished - 2018
Externally publishedYes
Event27th International Conference on Information Systems Development: Designing Digitalization, ISD 2018 - Lund, Sweden
Duration: Aug 22 2018Aug 24 2018

Publication series

NameProceedings of the 27th International Conference on Information Systems Development: Designing Digitalization, ISD 2018

Conference

Conference27th International Conference on Information Systems Development: Designing Digitalization, ISD 2018
Country/TerritorySweden
CityLund
Period8/22/188/24/18

Keywords

  • Balanced scorecard
  • Knowledge creation
  • Knowledge sharing
  • Organization performance
  • Organization resilience
  • PLS-SEM

ASJC Scopus subject areas

  • Computer Science Applications
  • Information Systems

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