The Relationship between Organisational Factors and Job Frustration among Saudi Social Workers

Social work in the Saudi medical sector has been contributed to the national health and social development plans by providing social services to meet the psychosocial needs of patients. The social workers are working in partnership with other health care professionals to maximise the delivery of quality services by addressing and tackling the psychosocial problems that cause illness and/or hinder effective recovery. On the other hand, hospitals in Saudi Arabia are recognised as highly bureaucratic as public organizations and rigid formal rules and complex labour procedures are common aspects in these organisations. Human service organisations with bureaucratic features are increasingly becoming the workplace for today’s professionals.