Utilization of Artificial Intelligence for Social Media and Gaming Moderation

Heba Saleous, Marton Gergely, Khaled Shuaib

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

As the world continues to evolve, technology has proven to be a necessity in the lives of everyone. Evolving beyond professional use, cyberspace is now populated by online communities being used for communication, learning, and entertainment. However, the increased online presence exposes users to a variety of cultures, personalities, and levels of maturity. Some may also seek to cause harm to others through cyberbullying or may display toxic behaviors. This research aims to tackle the growing problem of toxicity and harassment in online environments. The proposed solution will utilize Artificial Intelligence (AI), and more specifically Natural Language Processing (NLP), to moderate communication and detect malicious language and behavior. The efforts shared in this paper specifically present a work-in-progress. For the time being, two models have been tested with a single dataset from Twitter: A Convolutional Neural Network (CNN) and a Recurrent Neural Network (RNN). The results of experimentation show a promising start for the use of NLP in moderation with an 83% accuracy using an RNN.

Original languageEnglish
Title of host publication2023 15th International Conference on Innovations in Information Technology, IIT 2023
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages246-251
Number of pages6
ISBN (Electronic)9798350382396
DOIs
Publication statusPublished - 2023
Event15th International Conference on Innovations in Information Technology, IIT 2023 - Al Ain, United Arab Emirates
Duration: Nov 14 2023Nov 15 2023

Publication series

Name2023 15th International Conference on Innovations in Information Technology, IIT 2023

Conference

Conference15th International Conference on Innovations in Information Technology, IIT 2023
Country/TerritoryUnited Arab Emirates
CityAl Ain
Period11/14/2311/15/23

Keywords

  • NLP
  • Online Harassment
  • Sentiment Analysis
  • User Moderation

ASJC Scopus subject areas

  • Artificial Intelligence
  • Computer Networks and Communications
  • Computer Science Applications
  • Information Systems

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